Lasso

Help & Support

Answers to common questions. Still stuck? Email us anytime.

I'm not getting reminders

Open your iPhone's Settings → Notifications → Lasso and make sure Allow Notifications is on. Reminders only go out for tasks that have a time, so check that your task has a due time and a reminder set. Focus modes can also hide notifications.

How do I add a task with a due date?

Type your task on the Today screen and tap Add. Choose Today, Tomorrow, or Pick date, turn on Add a time if it's due at a specific time, and pick when you want to be reminded.

How does scanning work?

On the Scan tab, take or choose a photo of a flyer, list, or notice, or type a brain dump. Lasso finds the tasks and dates for you to review before adding them. Scanning happens on your iPhone, and newer iPhones use Apple Intelligence for smarter results.

How do I add the Lasso widget?

Touch and hold an empty spot on your home screen, tap Edit, then Add Widget, and search for Lasso. Pick a size and tap Add Widget. Tap the circle next to a task on the widget to check it off.

Why does my airport leave time change?

Smart leave times use Apple Maps traffic, so Lasso updates them when you open the app before a flight. You can set your starting point to Home or Current location in Life → Trips.

What do I get with Lasso Plus?

Unlimited photo scans and brain dumps, Life Admin for bills, renewals, birthdays, and trips, and all eight color themes. Plans include a free trial for new subscribers.

I got a new phone. How do I get Lasso Plus back?

Open Lasso, go to Settings, and tap Restore purchases. Make sure you're signed in with the same Apple ID you used to subscribe.

How do I cancel my subscription?

In Lasso, go to Settings → Manage subscription, or open your iPhone's Settings → your name → Subscriptions → Lasso. Cancel at least 24 hours before your renewal date to avoid being charged for the next period.

How do I delete my data?

In Lasso, go to Settings → Delete all my data. Your information is stored only on your iPhone, so deleting the app also removes it.

Contact us

Found a bug or have an idea for Lasso? We read every message.

Email support@lassolist.app